PRIVACY POLICY
1. Introduction
Peru Memories Sociedad Anónima Cerrada (hereinafter, the “Agency”), with RUC No. 20614248697 and registered address at Av. Industrial A-16, Dpto. 115, URN Residencial Santa Barbara, in compliance with Law No. 29733 – Personal Data Protection Law, its Regulations approved by Supreme Decree No. 003-2013-JUS, and other complementary regulations, informs its clients, suppliers, and third parties in general about its personal data processing policy.
2. Purpose of Data Processing
The Agency collects and processes personal data for the following purposes:
- To manage reservations, sales of travel packages, tickets, and other tourism services.
- To handle requests, inquiries, or complaints.
- To conduct post-sale follow-ups and satisfaction surveys.
- To send promotions, news, and advertising campaigns (subject to prior consent).
- To comply with legal, contractual, and administrative obligations.
3. Personal Data We Collect
The types of data we may collect include:
- Identification data: full name, national ID/passport, date of birth.
- Contact data: phone number, email address, home address.
- Data related to travel preferences, relevant medical information (if required for travel purposes), travel companions’ information, among others.
4. Data Subject’s Consent
The processing of personal data is carried out with the free, prior, express, unequivocal, and informed consent of the data subject. The Agency shall keep evidence of the consent granted through physical or digital means.
5. Data Retention Period
Personal data will be stored only for the time necessary to fulfill the purposes described or while a contractual or legal relationship justifies it. Thereafter, the data will be deleted or anonymized.
6. Security and Confidentiality
The Agency adopts the necessary technical, organizational, and legal measures to ensure the security and confidentiality of personal data, preventing its alteration, loss, unauthorized processing, or unauthorized access.
7. Data Transfer and Assignment
The Agency may share personal data with third-party providers (e.g., hotels, airlines, local operators) exclusively to fulfill the purposes mentioned, ensuring that such providers comply with equivalent protection standards.
In the case of international data transfers, it shall be ensured that the recipient country provides an adequate level of protection in accordance with Peruvian regulations.
8. Rights of the Data Subject
The data subject has the right to:
- Access their information.
- Rectify it if it is incomplete or inaccurate.
- Cancel it if it is no longer necessary or is being improperly processed.
- Object to its processing, in cases permitted by law.
- Revoke their consent.
To exercise these rights, the data subject may submit a written request to perumemoriestravel@gmail.com or visit our office located at Av. Industrial A-16, Dpto. 115, URN Residencial Santa Barbara, attaching a copy of their identification document.
9. Amendments to the Policy
The Agency may amend this policy at any time. Updates will be published on the [website or communication channels used] and will become effective upon publication.
10. Contact
For any questions regarding this policy or the processing of your personal data, you may contact us through:
- Email: perumemoriestravel@gmail.com
- Phone: +51 953826827 / +51 916740447
- Address: Av. Industrial A-16, Dpto. 115, URN Residencial Santa Barbara
